California subscribers: You may cancel your subscription, without penalty or obligation, at any time prior to midnight of the third business day following the date you subscribed. All other users may request a refund by contacting Couple Member Services at support@team.couple.com, or by mailing or delivering a signed and dated notice that states that you, the buyer, are canceling this agreement, or words of similar effect. Please also include your name and the email address, phone number, or other unique identifier you used to sign up for your account. This notice shall be sent to: Couple, Attn: Cancellations, 25 Mountainview Blvd, Basking Ridge, NJ 07920, USA. You may have these terms of use e-mailed to you by sending a letter to Couple Terms Inquiries, 25 Mountainview Blvd, Basking Ridge, NJ 07920, USA. In accordance with Cal. Civ. Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at Consumer Information Division, 1625 North Market Blvd., Suite N112 Sacramento, CA 95834, or by telephone at (800) 952-5210. If you have any questions or comments about these Terms of Service (TOS), please contact us at support@team.couple.com. By using Couple you agree to these TOS and our Privacy Policy. The Privacy Policy is part of these TOS.
If you are under the age of 18, you may not use Couple. We do not knowingly collect or maintain information from children under age 18.
YOU CONSENT TO RECEIVE COMMERCIAL E-MAIL, TEXT, SMS AND OTHER MESSAGES FROM US, AND AGREE THAT WE MAY USE YOUR EMAIL ADDRESS, PHONE NUMBER AND OTHER PERSONAL INFORMATION FOR THE PURPOSE OF INITIATING COMMERCIAL MESSAGES. Receiving these communications is a condition of using Couple and you will not be able to opt out of receiving them.
We reserve the right to change these TOS at any time. You are responsible to keep yourself apprised of any such changes. If we make any material change to the TOS, we will provide you with a Notice when you use Couple. If you object to any terms and conditions of the TOS or any subsequent changes or you become dissatisfied with Couple in any way, your only option is to delete your account. Your continued use of Couple after we post revised TOS means that you agree to the revisions.
You must be at least 18 years old to use Couple. By requesting to use, or using Couple, you represent and warrant that you are not required to register as a sex offender with any government entity.
Some services of Couple may be free, but your Internet provider’s or mobile operator’s fees and rates may still apply.
Keep your password private and secure, and always remember to log off of Couple at the end of each session.
You are solely liable and responsible for your interactions with other users. We reserve the right to monitor disputes between you and other users, but we have no obligation to do so.
Couple is for your personal use only and you may not use it for any other purpose. You may not use Couple in connection with any commercial activity. Companies and other organizations may not become members of Couple nor use Couple without our express prior approval. We reserve the right to investigate any suspected unauthorized uses of Couple and we may take action in our sole discretion, including without limitation seeking legal, civil, criminal, or injunctive relief.
We may establish general practices and limits concerning use of Couple, including without limitation the number of days that we retain Content, the number and size of posts and messages you may send or receive, and the space we allot on our servers for your use. We have no responsibility or liability for the deletion or failure to store any messages and other communications or other Content. We may terminate accounts that are inactive for an extended period of time.
You may not engage in any activity involving spam on Couple. Violations of this policy may result in immediate termination of service and legal action against any spammer. Accordingly, you may not upload, post, email, transmit or otherwise make available junk mail, commercial advertisements, or any other form of commercial solicitation on Couple. Violations of this policy could subject you or your agents to civil and criminal penalties.
We reserve the right, however, to conduct any criminal background check we deem appropriate, at any time and using available public records. BY AGREEING TO THESE TOS, YOU HEREBY AUTHORIZE ANY SUCH CHECK.
By Recorded Content, we refer to all data, including text, software, music, sound, photographs, graphics, artwork, video, pictures, images, posts, broadcasts, messages, or other materials of any kind, whether publicly posted or privately transmitted, including audio and video recordings of dates. You are solely responsible for your Recorded Content. You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to publish all of your Recorded Content. Except as outlined in our Privacy Policy, we are not responsible for any Recorded Content that you upload or transmit on our platform. We do not control the posted Recorded Content and, as such, we do not control its accuracy, integrity, quality, or any other aspect. Under no circumstances are we liable in any way for any Recorded Content, including but not limited to any errors or omissions in any Recorded Content, or for any loss or damage of any kind incurred as a result of the use of any Recorded Content.
You hereby grant us a perpetual, assignable, worldwide, royalty-free, sublicensable, and non-exclusive license to use, distribute, reproduce, record, modify, adapt, process, combine, synchronize, create derivative works from, publish, publicly perform, and publicly display such Recorded Content (including your username and likeness) on our platform and elsewhere in any and all media or distribution methods (now known or later developed) for any promotional and other commercial purposes, whether by us, our partners, or other third parties, in our sole discretion.
This license allows us to make your Recorded Content available to the rest of the world and to let others do the same. You agree that this license includes the right for us to provide, promote, and improve our platform and to make Recorded Content submitted to or through our platform available to other companies, organizations, or individuals for the syndication, broadcast, distribution, promotion, or publication of such Recorded Content on other media and services, subject to our terms and conditions for such Recorded Content use. Such additional uses by us, or other companies, organizations, or individuals, may be made with no compensation paid to you with respect to the Recorded Content that you submit, post, transmit, or otherwise make available through our platform.
We may use your feedback, comments, and suggestions without any obligation to compensate you for them. We may continue to use and make available any and all Recorded Content, and we will continue to have all of these rights even if your account is terminated.
You acknowledge and agree that we may use the Recorded Content, including audio and video recordings of dates, to train and develop AI models. By using our platform and providing Recorded Content, you grant us the right to utilize your Recorded Content for the purpose of improving our AI technology and related services. We will take appropriate measures to ensure the privacy and security of your data during the AI model training process.
You acknowledge and agree that we do not promise to screen Recorded Content, but we have the right to do so. We have the right to remove any Recorded Content that violates the Terms of Service or that we find objectionable. You accept liability associated with the use of any Recorded Content, including but not limited to your reliance on the accuracy, completeness, or usefulness of such Recorded Content.
You acknowledge and agree that we may monitor the live video and audio feeds of you and other users on our platform.
You may not reproduce, republish, further distribute or publicly exhibit any Recorded Content on our platform that is not yours.
You have the right to terminate (or withdraw from) your subscription within fourteen (14) days of acceptance, for any reason. In addition, where required by law, your estate is entitled to claim a refund of the unused portion of your subscription if you die during the term of the subscription.
In order to exercise either of these rights, you (or, if applicable, your estate) must notify us by registered mail at Couple, 25 Mountainview Blvd, Basking Ridge, NJ 07920, USA Attention: Member Services, or by email at support@team.couple.com with a clear declaration of your decision to terminate your subscription.
In order to meet the termination deadline, you should send us notification of your exercise of the right of termination prior to the expiration of the fourteen-day termination period.
If you terminate (or withdraw) from your subscription, we will refund the payments we have received from you, minus a prorated amount based on the period of time lapsed since the subscription start date.
Couple and the software used in connection with Couple contain proprietary and confidential information that is protected by applicable intellectual property and other laws. You may not copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, rent, sell, assign, sublicense, infringe or otherwise transfer or attempt to transfer any rights in the software. You may not modify the software in any manner or form or to use modified versions of the software. You may not access Couple by any means other than through an interfaces we provide.
You agree that we may communicate with you by email, text messaging, phone or otherwise; usually our communication will relate to administrative, security and other issues relating to Couple, including invitations to participate in promotional activities, newsletters and other communications. We may include in our communications advertisements and other third party promotional materials, campaigns and tools. Receiving these communications is a condition of your use of Couple, and you will not be able to opt out of receiving them. You may, however, block all communication from us by deleting your Couple account.
We may at any time and from time to time modify, restrict or discontinue Couple or any part of Couple, temporarily or permanently, with or without notice. We are not liable to you or to any third party for any modification, suspension or discontinuance of Couple.
We may without prior warning or subsequent notice terminate your account and access to Couple for any or no reason. We may decide to terminate your account for a number of different reasons, including without limitation (i) if you violate or fail to comply with the TOS, the Privacy Policy or other related agreements or guidelines, (ii) if you provide false information during registration or in your profile, (iii) if you do not use Couple for an extended period of time, (iv) by request of law enforcement or other government agencies, (v) for discontinuance or changes made to Couple or any part thereof, or (vi) technical or security issues or problems. We will make all termination decisions in our sole discretion and we will not be liable to you or any third party for any termination of your account or access to your Content or Couple.
Your correspondence or dealings with, or participation in promotions of, advertisers found on or through Couple, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and the advertiser. We are not responsible or liable for any loss or damage of any sort caused or alleged to be caused in connection with any such dealings or as the result of the presence of such advertisers on Couple. We will not be liable to you for any failure by an advertiser to provide any service or product you ordered from it.
Couple may provide, or third parties may provide, links to other websites or resources. We have no control over such sites and resources and we are not responsible for their availability. We do not endorse and are not responsible or liable for any Content, advertising, products, or other materials on or available from such sites or resources. You further agree that we will not be responsible or liable, directly or indirectly, for any damage or loss of any sort caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.
YOU USE COUPLE AT YOUR SOLE RISK. WE PROVIDE COUPLE ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM OR THROUGH US SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TOS.
WE DO NOT GUARANTEE THAT COUPLE WILL ALWAYS BE SAFE, SECURE OR ERROR-FREE OR THAT COUPLE WILL ALWAYS FUNCTION WITHOUT DISRUPTIONS, DELAYS OR IMPERFECTIONS. WE MAKE NO WARRANTY THAT (1) COUPLE WILL MEET YOUR REQUIREMENTS, (2) COUPLE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (3) THE RESULTS THAT MAY BE OBTAINED FROM YOUR USE OF COUPLE WILL BE ACCURATE OR RELIABLE, (4) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED THROUGH COUPLE WILL MEET YOUR EXPECTATIONS, AND (5) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED.
WE DO NOT GUARANTEE THAT COUPLE WILL ALWAYS BE SAFE, SECURE OR ERROR-FREE OR THAT COUPLE WILL ALWAYS FUNCTION WITHOUT DISRUPTIONS, DELAYS OR IMPERFECTIONS. WE MAKE NO WARRANTY THAT (1) COUPLE WILL MEET YOUR REQUIREMENTS, (2) COUPLE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (3) THE RESULTS THAT MAY BE OBTAINED FROM YOUR USE OF COUPLE WILL BE ACCURATE OR RELIABLE, (4) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED THROUGH COUPLE WILL MEET YOUR EXPECTATIONS, AND (5) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED.
ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH COUPLE IS DONE AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR OR ANOTHERS’ DEVICE OR COMPUTER OR LOSS OF DATA THAT RESULTS, DIRECTLY OR INDIRECTLY, FROM THE DOWNLOAD OF ANY SUCH MATERIAL.
YOU ACKNOWLEDGE AND AGREE THAT WE CANNOT CONTROL THE CONDUCT OF COUPLE’S USERS AND THEREFORE CANNOT BE RESPONSIBLE FOR ANY HARM THEY MAY CAUSE. WE ARE NOT RESPONSIBLE FOR THE ACTIONS, CONTENT, INFORMATION, OR DATA OF THIRD PARTIES, AND YOU RELEASE US, OUR DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST ANY SUCH THIRD PARTIES. IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE §1542, WHICH SAYS: A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.
YOU EXPRESSLY AGREE THAT WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), AND INCLUDING WITHOUT LIMITATION RESULTING FROM: (1) THE USE OR THE INABILITY TO USE COUPLE; (2) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM COUPLE; (3) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR CONTENT, TRANSMISSIONS OR DATA; (4) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON COUPLE; OR (5) ANY OTHER MATTER RELATING TO COUPLE.
OTHER USERS OF COUPLE WITH WHOM YOU ASSOCIATE, CONNECT, INTERACT AND/OR SHARE CONTENT COULD USE YOUR CONTENT AND/OR LIKENESS IN A MANNER YOU DISLIKE, DISAPPROVE OF OR OTHERWISE FIND OFFENSIVE. HOWEVER, YOU AGREE NOT TO ASSERT ANY CLAIMS, ACTIONS OR DEMANDS AGAINST US IN CONNECTION WITH SUCH USE OR ACTIVITIES, WHETHER SUCH USE OR ACTIVITIES ARE AUTHORIZED BY THESE TOS OR NOT.
WE ARE NOT RESPONSIBLE FOR ANY OFFENSIVE, INAPPROPRIATE, OBSCENE, UNLAWFUL OR OTHERWISE OBJECTIONABLE CONTENT OR INFORMATION YOU MAY ENCOUNTER ON COUPLE. WE ARE NOT RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OR ANY USER OF COUPLE.
WE ARE NOT LIABLE FOR ANY LOST OR DELETED INFORMATION OR DATA, WHETHER INTENTIONAL OR UNINTENTIONAL, NOR FOR THE TIMELINESS, DELETION, MIS-DELIVERY OR FAILURE TO STORE ANY USER COMMUNICATIONS OR PERSONALIZATION SETTINGS.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, AND TO THE EXTENT THAT A JUDGMENT IS RENDERED IN A COURT OF COMPETENT JURISDICTION DISREGARDING ONE OR MORE OF THE WARRANTY DISCLAIMERS AND LIABILITY LIMITATIONS CONTAINED HEREIN, OUR AGGREGATE LIABILITY TO YOU SHALL NOT EXCEED ONE DOLLAR ($1.00).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE WARRANTY LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH CASES, OUR WARRANTIES AND LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
YOU WILL INDEMNIFY AND HOLD US AND OUR SUBSIDIARIES, AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS AND OTHER PARTNERS, HARMLESS FROM ANY CLAIM OR DEMAND, INCLUDING ANY ATTORNEYS' FEES, THAT WE (OR THE OTHER INDEMNITEES) MAY INCUR RESULTING FROM OR ARISING OUT OF YOUR ACTIONS AND/OR ANY INFORMATION OR CONTENT YOU SUBMIT, POST, TRANSMIT OR MAKE AVAILABLE THROUGH COUPLE, YOUR ACCESS AND USE OF COUPLE, YOUR CONNECTION TO COUPLE, YOUR VIOLATION OF THE TOS, YOUR TRANSMISSION OF OTHER USERS’ INFORMATION OR CONTENT, OR YOUR VIOLATION OF ANY RIGHTS OF ANOTHER.
You agree that any dispute relating in any way to these TOS or Couple, including without limitation your or third parties’ access to or use of Couple, will be resolved by binding arbitration as discussed below and not through litigation in any court (except in small claims court if the claim is within the court’s jurisdiction and proceeds on an individual basis). Claims are subject to arbitration, regardless of what theory they are based on or whether they seek legal or equitable remedies. Arbitration applies to any and all such claims or disputes, whether they arose in the past, may currently exist, or may arise in the future. This arbitration agreement is entered into pursuant to the Federal Arbitration Act, 9 U.S.C. §§1-16 (FAA).
YOU HAVE THE RIGHT TO OPT OUT OF THIS AGREEMENT TO ARBITRATE IF YOU TELL US WITHIN 60 DAYS OF YOUR FIRST DOWNLOAD OR USE OF COUPLE THAT YOU WANT TO OPT OUT. IF YOU WANT TO OPT OUT, SEND A WRITTEN NOTICE ADVISING US OF YOUR DECISION. UNLESS YOU OPT OUT OF ARBITRATION, YOU ARE WAIVING THE RIGHT TO HAVE A DISPUTE HEARD BEFORE A JUDGE OR JURY, OR OTHERWISE TO BE DECIDED BY A COURT OR GOVERNMENTAL TRIBUNAL.
YOU AGREE NOT TO (1) SEEK TO PROCEED ON ANY CLAIM IN ARBITRATION AS A CLASS CLAIM OR CLASS ACTION OR OTHER COMPARABLE REPRESENTATIVE PROCEEDING; (2) SEEK TO CONSOLIDATE IN ARBITRATION ANY CLAIMS INVOLVING SEPARATE CLAIMANTS; (3) BE PART OF, OR BE REPRESENTED IN, ANY CLASS ACTION OR OTHER REPRESENTATIVE ACTION BROUGHT BY ANYONE ELSE; NOR (4) SEEK ANY AWARD OR REMEDY IN ARBITRATION AGAINST OR ON BEHALF OF ANYONE WHO IS NOT A NAMED PARTY TO THE ARBITRATION. IF THESE TERMS RELATING TO CLASS OR REPRESENTATIVE PROCEDURES ARE LEGALLY UNENFORCEABLE FOR ANY REASON, THEN THIS AGREEMENT TO ARBITRATE WILL BE INAPPLICABLE TO THAT CLAIM, AND THAT CLAIM WILL INSTEAD BE HANDLED THROUGH LITIGATION IN COURT RATHER THAN BY ARBITRATION. NO ARBITRATOR SHALL HAVE AUTHORITY TO ENTERTAIN ANY CLAIM ON BEHALF OF A PERSON WHO IS NOT A NAMED PARTY, NOR SHALL ANY ARBITRATOR HAVE AUTHORITY TO MAKE ANY AWARD FOR THE BENEFIT OF, OR AGAINST, ANY PERSON WHO IS NOT A NAMED PARTY.
Arbitration under these TOS and the Privacy Policy shall be conducted by a single arbitrator under the then current rules of the American Arbitration Association (AAA) or JAMS, at the election of the party filing a claim in arbitration. That organization will apply its rules in effect at the time the arbitration claim is filed. If there is a conflict between those rules and this arbitration provision, this arbitration provision and the TOS will control. Notwithstanding anything to the contrary in any current or future such rules or governing law, the arbitrator shall have no power to vary the terms of the TOS or to award either party attorneys’ fees. In the event that JAMS or the AAA is unable to handle the arbitration for any reason, then the matter shall be arbitrated by a neutral arbitrator selected by agreement of the parties, pursuant to the AAA rules of procedure.
The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction.
We will pay any costs that are required to be paid by us under the arbitration administrator’s rules. Even if not otherwise required, we will reimburse you up to $500 for any initial arbitration filing fees that you have paid. We will also pay any fees of the arbitrator and the arbitration administrator for the first two days of any hearing. If you win the arbitration, we will reimburse you for any fees you paid to the arbitration organization and/or arbitrator. All other fees will be allocated according to the arbitration administrator’s rules and applicable law. If you are unable to afford any fees that you would otherwise be required to pay, you may request us to pay or reimburse them, and we will consider your request.
Rules and forms for filing an arbitration claim can be found at www.jamsadr.com or www.adr.org. Arbitration hearings will take place in the federal judicial district that includes your address at the time the arbitration is filed.
Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of Couple or the TOS must be filed within one (1) year after such claim or cause of action arose or be forever barred.
We respect the intellectual property of others and ask our users to do the same. We may, in our sole discretion, disable or terminate the accounts of users whom we believe may be infringing the intellectual property rights of others. If you believe your work has been copied in a way that constitutes copyright infringement or that your intellectual property rights have been otherwise violated, please provide us with the following information:
Please provide claims of copyright or other intellectual property infringement to us at support@team.couple.com. We will consider the information you provide and other information we may obtain, and we may remove Content that we determine may infringe on your rights in our sole discretion.
You may not use Couple where prohibited by law, and you agree to comply with all local rules regarding online conduct and acceptable content. These TOS are governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania without regard to conflicts of laws principles. Our failure or delay to exercise or enforce any right or provision of the TOS shall not constitute a waiver of such right or provision. If any provision of the TOS is found to be invalid by an arbitrator or pursuant to the disputes section above or a court of competent jurisdiction, you nevertheless agree that the arbitrator or court should endeavor to give effect to our intentions as reflected in these TOS. The other provisions of the TOS shall remain in full force and effect.
These TOS were written in English. If you are reading a translation and it conflicts with the English version, please note that the English version controls.
You can delete your account by going to Settings and clicking the tab to delete your account.
If you have questions regarding these Terms of Service, please contact us.
Address: Couple
25 Mountainview Blvd
Basking Ridge, NJ
07920, USA
Web: www.couple.com
Email: support@team.couple.com
If you have any questions or comments about this Privacy Policy, please contact us at support@team.couple.com
By downloading or using our Service you agree to this Privacy Policy and our Terms of Service.
If you are under the age of 18, you may not use Couple. We do not knowingly collect, maintain, or sell information from minors under 18.
This Privacy Policy describes how our mobile applications, websites and products collect, store, use, and share your personal information. It also describes how you can control and protect your privacy on our Service. This Privacy Policy does not apply to the practices of companies that we do not own or control, such as companies that advertise on our Service. For example, companies that advertise on our Service may tag your device or computer with cookies. We do not control these third party cookies and their privacy policies may differ from ours.
We collect different types of personal information about you and your activities. We collect personal information when you register, log into, and use our Service, including the features you use, the pages and screens you visit, and the information you enter, such as chats or demographic information that you share in your profile on our Service. We do not collect personal information from you on the website or mobile app unless you are logged onto our service. The specific examples in the following bullets are not meant to be exhaustive.
We process personal information: (i) to execute transactions that you request, (ii) when you provide your explicit consent, (iii) for our legitimate business interests such as maintaining our books and records, securing and protecting the integrity of our Service, and for Service development; and (iv) to meet applicable legal requirements.
Specifically, we use and disclose your information in the following ways:
We use industry standard security measures to prevent the loss, misuse and alteration of the information under our control. However, we cannot guarantee that our security measures will prevent “hackers” from illegally obtaining this information. We will store and maintain your personal information for as long as necessary (i) for the purposes for which it was collected, (ii) to meet our current and future legal obligations, including compliance with our records retention practices, and (iii) as permitted to meet our legitimate interests. Our Service is hosted in the United States and we maintain your information in the United States and elsewhere on the cloud. If you are outside the United States, you agree to have your data transferred to and processed in the United States and elsewhere. When we transfer personal data outside of the European Economic Area, we ensure an adequate level of protection for the rights of data subjects based on the adequacy of the receiving country’s data protection laws and contractual obligations placed on the recipient of the data. A copy of these safeguards may be made available by writing to us at the address provided in the Contact Information section below.
If you wish to obtain a copy of your personal information, please contact support@team.couple.com. In order to protect the data of others, requests will only be honored that come from the email used to set up your account on our Service.
You may delete your account at any time, and your personal information will be deleted in the normal course of business pursuant to our current data retention practices. You may request to have all your personal information deleted by contacting support@team.couple.com. We will comply with all deletion requests to the extent permissible by law and will not delete data that we are legally required to maintain (such as data subject to a current and valid preservation order or transaction data required for audit or substantiation purposes).
We do not sell consumers’ covered information for monetary consideration (as defined in Chapter 603A of the Nevada Revised Statutes). However, if you are a Nevada resident, you have the right to submit a request directing us not to sell your personal information. To submit such a request, please contact us using the contact details in the “Our Contact Information” section below
If you are a resident of the European Economic Area, you have the following data protection rights:
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. Notwithstanding the foregoing, we reserve the right to keep any information in our archives that we deem necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
We may revise this Privacy Policy from time to time to reflect new or changed features and services, changes in the law, or changes in our use or collection of personal information. We display an effective date on this Privacy Policy so you can tell when there has been a change. If we make a change regarding our use or disclosure of personal information (date of birth, first or last name, physical address, phone number, email address, or location), we will provide a notice when you open our Service. If you object to any terms and conditions of the Privacy Policy or any subsequent changes or you become dissatisfied with our Service or Couple. in any way, your only option is to delete your account. Your continued use of our Service after we post a revised Privacy Policy means that you agree to the revisions.
This Privacy Policy was written in English. If you are reading a translation and it conflicts with the English version, please note that the English version controls.
For all requests concerning the security of your data, please contact us at support@team.couple.com
If you have a particularly sensitive request, please us via postal mail, as email communication cannot be guaranteed to be secure.
If you have questions regarding this Privacy Policy, please contact us. If you are located in the European Union we are the controller of your personal information.
Address: Couple
25 Mountainview Blvd
Basking Ridge, NJ
07920, USA
Web: www.couple.com
Email: support@team.couple.com